Frequently Asked Questions

Ordering a custom piece from us ensures that your vision becomes a reality. Reach out to us via the "Commissions" section of our website, and we'll guide you through the process. The form linked will outline image requirements to ensure the best outcome for your custom order. Providing reference photos is crucial as they greatly influence the accuracy and quality of our work. The more information and visual guidance you provide, the better we can meet your expectations.

Before starting your custom piece, we'll send you a drawing based on your vision for your approval. This ensures that you're happy with the design and the future outcome. Lead times for custom orders vary depending on the time of year and other ongoing projects. We'll provide a timeline for each piece when discussing with you.

Pricing for custom embroidery pieces is determined by the detail of the design we settle on. Each piece is individually priced to account for the time to create the design, submit it back to you for approval, or make any necessary changes. Prices may increase depending on the detail, size, thread, and fabric choices. Once you've submitted reference photos, we can provide a better idea of cost and timeframe until completion.

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In addition to our custom embroidery pieces, we also offer customizations for hats!

Simply reach out to us with your ideas, and we'll provide you with our current inventory of hat colors to choose from. Whether you're looking to personalize a hat for yourself or create a unique gift, we're here to bring your vision to life. 

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If you're interested in a design we've done before but it's sold out or not available in the colorway you prefer, don't hesitate to reach out to us! We're more than happy to create a new piece just for you, tailored to your specifications and preferences. Your satisfaction is our priority, so let us know how we can bring your desired design to life. Contact us today to discuss your custom order!